Part I Preparation
Chapter 1 Case management: in house
Chapter 2 Case management: by the courts
Chapter 3 Portal claims
Chapter 4 Small claims track
Chapter 5 Fast track and the protocols
Chapter 6 Multi track
Chapter 7 Funding
Chapter 8 The initial interview and the claimant's proof
Chapter 9 Urgent action
Chapter 10 Preliminary correspondence and the letter of claim
Chapter 11 Collecting evidence
Chapter 12 Evidence: non expert evidence on liability and quantum
Chapter 13 Evidence: expert evidence on liability and quantum
Chapter 14 Negotiations and offers
Part II Issue to trial
Chapter 15 Alternative dispute resolution
Chapter 16 Issue and service
Chapter 17 Claimant's statement of case
Chapter 18 The defence, Part 18 requests for further information, connected proceedings, judgment in default, summary judgment and admissions
Chapter 19 Applications
Chapter 20 Non-compliance with court orders
Chapter 21 Disclosure and inspection
Chapter 22 Review of evidence
Chapter 23 Preparing for trial
Chapter 24 The trial
Chapter 25 Costs
Chapter 26 Handling the award
Chapter 27 Appeals
Part III Special problems
Chapter 28 Limitation of actions
Chapter 29 Fatal accidents
Chapter 30 Claimants under a legal disability
Chapter 31 Disease cases
Chapter 32 Claims for injuries caused by stress at work
Chapter 33 Liability for products and premises
Chapter 34 Motor drivers and owners
Chapter 35 Criminal injuries
Part IV Appendices
Appendix A Proofs and witness statements
Appendix B Specimen correspondence
Appendix C Specimen schedules of special damages
Appendix D Useful addresses
Appendix E Fixed recoverable costs: fast track claims
Appendix F Pre-action protocol for low value personal injury claims in road traffic accidents from 31 July 2013
Appendix G Pre-action protocol for low value personal injury (employers' liability and public liability) claims
Appendix H Cost case conference direction