Chapter 1 Tribunals today
Chapter 2 Getting advice
Chapter 3 Pre-claim correspondence and requests for information
Chapter 4 The effective handling of disputes: the ACAS Code of Practice
Chapter 5 Time limits
Chapter 6 Making a claim: Early Conciliation and the claim form (ET1)
Chapter 7 The response (ET3)
Chapter 8 Fairness: the overriding objective
Chapter 9 The management of proceedings by the tribunal
Chapter 10 Post-claim requests for additional information
Chapter 11 Disclosure and inspection
Chapter 12 Preliminary hearings: Part 1 (hearings dealing with case management issues) and Part 2 (hearings dealing with substantive issues)
Chapter 13 Witness orders and orders for the production of documents
Chapter 14 Postponements and adjournments
Chapter 15 Settlement of claims
Chapter 16 Preparing for the full hearing
Chapter 17 The hearing (I): the order of proceedings
Chapter 18 The hearing (II): the conduct of proceedings by the tribunal
Chapter 19 The hearing (III): the essentials of effective tribunal advocacy
Chapter 20 Private hearings and restricted reporting orders
Chapter 21 Costs
Chapter 22 The decision
Chapter 23 Remedies: calculating likely awards
Chapter 24 Steps after the decision (I): reconsideration of judgments
Chapter 25 Steps after the decision (II): appeal
Appendix I Claims a tribunal can hear
Appendix II Employment Tribunals Claim Form
Appendix III Employment Tribunals Response Form
Appendix IV Case Study
Appendix V Settlement Agreement
Appendix VI Agenda